Frequently Asked Questions

1. Where do you get the design names from?
2. What makes you a better company?
3. How do I determine my bracelet size?
4. I received my bracelet and it's the wrong size
5. How many lines can I have on the Mom Bracelet?
6. Can I have blank lines?
7. I'm not done having kids, but I want a bracelet!
8. What is the best clasp?
9. How can your prices be so much cheaper than other companies?
10. I don't see a style I like on your site, can I customize?
11. I don't see a color I like, can you get other colors?

Where do you get the design names from?
The names of the bracelets are names of my dearest friends daughters. Because I also owe some ideas and inspiration to them, I wanted to thank them by naming bracelets after their little girls. I guess that leaves out my friends who have boys...ah, but don't worry, as the selection grows I'll use *their* names as design names as well! Our group met over the internet in 1999, and has grown to over 35 women. We all love each other like sisters, it's amazing the friendships you can gain from a computer!

What makes you a better company?
Well, only you can determine that. Buying on the internet is a scary prospect...I know, I'm an internet shopper myself. I've been given such bad customer service in the past, that I've vowed to only offer the finest customer service that I know. I also know that for every unhappy customer they tell 10 other people, I don't want that. I want each customer to be happy and tell 10 people about their GOOD experience!

When you order from me, you get a reply - not automated, not a form, an actual reply from ME. I provide my address and phone number when you order to make you feel better about being able to contact me outside of the internet.

I keep you updated on payment receipts, status of your order, and I send actual pictures of the bracelet I've created for you prior to shipping. You'll see what it looks like and I give you a chance to "yay" or "nay" it. If you don't like what you see, I'll change it! You're not working with a computer, you're working with a human, a mom, a wife, someone who just wants to give you the best service possible. That's my promise to you.

How do I determine my bracelet size?
Measure your wrist around your wrist bone, take that measurement and add 3/4" - 1 1/2" to determine the best size bracelet for you.

For instance, my wrist measures 6 1/2":
In the Crystal Collections I wear:
One-Line: 7 1/4"
Two-Line: 7 1/2"
In the Gemstone Collections:
One-Line: 7 1/2"
Two-Line: 7 3/4"
**these are only given as guidelines, only you can determine what you feel is the best fit**

Sizing Advice:
If you're ordering a gift for someone keep these tips in mind..
1) A "standard off the shelf" bracelet from a store is equivalent to a 7 1/4" in a Charming Designs bracelet.
2) *Most* women will never wear a bracelet under 7". Sizes under that are extraordinarily small.

The more lines you add, the more length you'll want to add. In addition, for the Gemstone bracelets you'll want to be more generous in adding legth as the bracelet is very substantial in thickness.

I received my bracelet and it's the wrong size!
It's no problem! Contact me and I can resize it for you for a small charge. Each "line" (name/strand) is $5. So if you have a 2 line mom bracelet, the charge is $6. And if you don't mind First Class Mail (i.e. snail mail) then there is absolutely NO additional charge for shipping! Package it up in a small padded envelope and mail it to: Charming Designs, 25456 Arroyo Ct. Caldwell, ID 83607. Please be sure to include a note in the package about what needs to be done (bigger/smaller and by how much) and your return address.

How many lines can I have on the Mom Bracelet?
4 lines maximum. If you have more than 4 children or have fewer and want fewer lines on the bracelet, consider using their initials on one, two, or three lines.

Can I have blank lines?
Yes! Many people like to have a 2 or 3 line bracelet with just one name. The cost is the same for having letters or no letters as I fill in that space with more crystals or gemstones, I don't "jip" you there!

I'm not done having kids, but I want a bracelet!
No problem! Order the bracelet with the lines you want now. If/when you have more children, send me the bracelet back with the new name and color and I can add another line at the "additional line" cost.

What is the best clasp?
The choice of clasp is definitely a personal one. Most people love the Toggle Clasp because it's extremely easy to use and put on by yourself. Some women prefer the Lobster Clasp because they feel it's more secure. The Toggle Clasp works well for 99% of women who choose it. I don't know the physics (haha) about it, but there is about 1 out of every 100 women who have a hard time wearing the Toggle and keeping it secure. It may be due to wrist shape or bracelet size (too big). Another point is that women who have arthritis or have dexterity problems will hands down prefer the Toggle Clasp. It doesn't require delicate and small movements to put on and can be clasped much easier than the Lobster Clasp for those with problems using their hands. As always, if you have questions or want to run the situation by me, feel free to e-mail me :o).

How can your prices be so much cheaper than other companies?
I am a mom, just like you and I know the value of a dollar. I know I have much better things to spend $100-$200 on than on a bracelet! But you're not sacrificing quality for price! I use the same quality silver, gemstones, and crystals as others, but I don't up charge the price 500-700% like other companies.

I don't see a style I like on your site, can I customize?
YES!!!! Please contact me and I will be happy to work with you on a design or a special gem or color. Generally speaking, custom designs will only cost a couple of dollars more per line than the advertised price.

I don't see a color I like, can you get other colors?
YES!! I post mostly the most popular colors and some others, but there really is an unending array of colors I can use. Please contact me!